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Run into trouble
JLS people run toward problems, not away from them. Other companies dodge blame. JLS owns the issue and fixes it. “I made it. Work to fix it. Learn. Move on.”
Guiding Principles
Eight principles. One clear standard. Do what we promise.
These aren’t marketing taglines. They’re what Craig Souser, JLS’s CEO, actually says when describing how JLS operates — from the LAB through service.
What Makes Us Different
A different kind of automation company.
Anyone can bolt a robot onto a line. What’s hard to copy is how we show up — how we own the hard problems, prove ideas before we promise them, and refuse to quit until you’ve won. These are the eight pillars behind every JLS system.
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The magic
Visitors feel something walking through JLS. People smile. They help each other. Customers comment on it before anyone explains it.
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Customers’ names and jobs are on the line
JLS treats every project as mission-critical — because our customers’ production and reputations ride on it.
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Private-company accountability
As a family-led, privately held company, JLS answers to its customers and its name — not outside shareholders. We stand behind our commitments and see every project through.
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The Flight Lab — where automation is proven before it’s promised
JLS engineers solve, engineer, and test before we say yes. Problems get solved in our lab — not on your production line.
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Service lifecycle — day one to 15+ years
JLS doesn’t sell machines. JLS sells working solutions. Some are still running 15+ years after install.
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We don’t quit until the customer is thrilled
Before, during, and after installation. “Live by our commitments.” Even protect customers from themselves — helping them understand what can be done, what shouldn’t, and how.
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Game = robots, business = winning, we call the plays
JLS is the play-caller. The customer is the team. The customer’s products are the playbook. “Only when our customers win do we win.”
We test what others assume. We show up when it counts. We don’t quit until you’ve won.
JLS Automation · Operational Certainty for Food Manufacturers
Our Core Values
The values underneath it all.
Our principles guide how we treat people, serve customers, and contribute to our community. Lasting success comes from integrity, trust, and a passion for doing what is right — and from putting people first in everything we do.
People
The most important asset of JLS is our people. We help our employees realize their dreams by providing for balanced living and supporting personal development. We value loyalty and strive to grow our organization from within.
Integrity
Our decisions are based on our knowledge of the facts and our commitment to do the right thing. We live by our commitments. The ultimate measurement of our integrity is our reputation.
Trust
We honor our customers’, principals’, and associates’ need for confidentiality. We value long-term relationships based on mutual respect and belief in shared success.
Teamwork
We are all personally accountable for our corporate performance. We act as owners, striving for continuous improvement of our business processes and personal effectiveness.
Humility
Each of us serves others with an attitude of humility, working toward common goals.
Passion for Success
We aggressively pursue our mission to be the best at what we do, adhering to our core values and principles. Our work ethic compels us to do whatever it takes to achieve the desired results.
Our Mantra
Make the world a better place.
At JLS, that’s our mantra. Here’s what it means to us:
Make food safe & affordable
Create rewarding careers
Cultivate relationships of integrity & trust
Engage the community
Customer focus
A customer-first company.
JLS® is a customer-centric company. We embrace a collaborative process to ensure customers receive the best-fit solution for their needs — even if that means it doesn’t come from us. After installation and startup, the JLS Customer Support Team addresses inquiries quickly and resolves problems with a sense of urgency.
Our customers value JLS for more than products and automation. Our strengths are derived from real-world experience and our heritage in automation. With JLS, you are assured:
- A customer-centric, collaborative approach to system development
- Design for Agility® philosophy, providing rapid changeover
- Simplicity of design by fully leveraging robotic & vision technologies
- Risk mitigation with a phase-zero project-management process
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In our community
Organizations JLS supports.
Making the world a better place is more than a mantra — JLS invests in education, manufacturing, and community organizations across York, Pennsylvania and beyond. We also give every employee paid time off to volunteer, so supporting the causes they care about doesn’t have to come out of their own time.
Our Commitment
Our commitment to inclusion.
At JLS, we don’t just believe in diversity — we invest in it, we protect it, and we celebrate it.
We know innovation doesn’t happen in sameness, progress doesn’t grow in fear, and excellence doesn’t come from exclusion. We use diversity to drive innovation — and we believe in equity for all: for our LGBTQ+ family, for Black and Brown communities, for women in leadership, for people with disabilities, for those of every faith and background, for immigrants, and for anyone who has ever been made to feel “othered” in a space that should have welcomed them.
We choose inclusion even when it’s uncomfortable, and equity even when it’s challenged. You belong. You matter. And your presence, your identity, and your voice are your power — we’re honored to walk beside you.
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Ready for the realities of your line?
Bring us your product. We’ll test it in our lab, engineer the automation, and prove it — before we say yes. Typical payback: 24–36 months.